So the web site for the Patient Protection and Affordable Care Act (Obamacare) didn’t go so well. That’s not really surprising, a web site for that many government departments, agencies and states is destined to failure. Everything will have to be RFP’d to different contractors and bidders. It will get so insanely complex that even getting the main job done will be next to impossible. I’m pretty impressed it launched at all.
I’ve done plenty of those RFPs and they aren’t fun. My favourite was one for the BC Government for a very simple site. But the amount of project management overhead was amazing. Three meetings a week to three different departments in two different cities, in person over the course of the project. I didn’t apply for that RFP.
But what’s more interesting is that it is just a web site. A lowly old web site is able to be the centre of attention and to be the corner stone of a Government policy to fix the US insane and dysfunctional health care system. A registration portal for millions upon millions of people to actually get health care. That’s pretty cool and not something you see every day.
It won’t fix the US health care system though.